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Microsoft Office Communications Server
Communicate with Greater Flexibility in a Single Interface…Streamline Communications…Work Together in Real Time, with rich presence awareness, software-powered voice capabilities, enterprise-class Instant Messaging (IM), and multi-party audio and video conferencing, you can connect and collaborate from any location with Internet connectivity. Closely integrated with the Microsoft Office system, Office Communicator 2007 links seamlessly with the applications you use most—including Microsoft® Office Outlook® 2007, Microsoft® Office SharePoint® sites, and others. Simplify communications with immediate presence awareness. Office Communicator 2007 provides an immediate, visual representation of a person’s availability, or presence. Find out whether a person is online, on a call, in a meeting, or out of the office. Read more...
| Call Center: CIM
Customer Interaction Management (CIM) has emerged as the most powerful method for delivering better service and improving customer loyalty - while reducing operating costs. CIM solves the vexing problem of unifying communications across multiple channels: phone, e-mail, voicemail, chat, fax, and ensuring that all your customer care departments, from sales to order entry, to customer service, to dispatch, fulfillment and distribution have access to and can act upon up-to-date information. Our Advanced Communications solution replaces the traditional PBX environment with a unified communications platform, accessible from any device any time. Read more...
| Microsoft Exchange 2007 Messaging Solution
For IT professionals, delivering a messaging system that addresses the users' needs must be balanced against other requirements such as security and cost. Whether you are currently using Microsoft Exchange 2000 or 2003 or utilizing a different messaging solution, the capabilities of Microsoft Exchange Server 2007 deliver the advanced protection your company demands, the anywhere access your people want, and the operational efficiency you, in IT, need. Read more...
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