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Dynamics CRM online

Microsoft Dynamics CRM Online (Customer Relationship Manager)

Find, keep, and grow customer relationships. Quickly centralize customer information and streamline business processes with a system that quickly adapts to your unique business needs.

Sales Force Automation

Get your sales force quickly up to speed with the advanced and easy-to-use features of Microsoft Dynamics CRM. Take advantage of an intuitive interface and embedded Microsoft Office capabilities to boost sales productivity, streamline sales cycles, automate lead management, and gain insights to drive more sales.

Customer Service

Transform your customer service into a strategic asset with Microsoft Dynamics CRM customer service solutions. With a 360-degree view of the customer, your agents can resolve issues quickly and reduce handling times with advanced customer service software. By automating processes, you can also reduce costs and help to ensure consistent customer service is delivered across all touch points.

Marketing

Work with a customer relationship management (CRM) marketing solution that is flexible, easy to use, and engineered to fit your business. Transform every touch point into a marketing opportunity, and harness the undiscovered potential within your customer base. With marketing management and automation software from Microsoft Dynamics CRM, you can market more effectively, improve productivity, and gain actionable insight into your marketing campaigns.

System requirements

This section describes the system requirements to run Microsoft Dynamics CRM Online.
The following operating systems are supported for the Microsoft Dynamics CRM Online Web application: