|
Interactive Intelligence: Customer Interactive Center (CIC)
For your contact center, the Customer Interaction Center (CIC) solution is an all-in-one application suite to manage all contact center interactions on one platform architected for SIP and voice over IP (VoIP) Read More...
|
Microsoft SharePoint
Sentri provides expert guidance on deploying and configuring SharePoint Server 2010 per industry best practices. Additionally Sentri can help in upgrading from an earlier version of SharePoint or optimize an existing instance to improve utilization. By assisting clients in the development of governance and implementation plans, Sentri promotes user adoption and ensures project success. Read More...
|
Microsoft Lync
Microsoft Lync Server 2010 now delivers complete presence, instant messaging, conferencing and enterprise voice capabilities through a single, easy-to-use interface that is consistent across PC, browser, and mobile device. Administrators benefit from a single, consistent management infrastructure, new capabilities to increase availability, and interoperability with existing systems. Read More...
|
Microsoft Dynamics CRM
Sentri offers the market’s leading solution for effective customer relationship and sales management; Microsoft Dynamics CRM. It’s a full customer relationship management (CRM) suite with marketing, sales, and service capabilities. Read More...
|
Microsoft Office Exchange 2010
Microsoft Exchange Server, the cornerstone of Microsoft’s Unified Communications solution, is a flexible and reliable messaging platform that can help you lower your messaging costs by 50-80%, increase productivity with anywhere access to business communications, and safeguard your business with protection and compliance capabilities that help you manage risk. Read More...
|
Microsoft Windows Operating System
Windows Server 2008 R2 builds on the award-winning foundation of Windows Server 2008, expanding existing technology and adding new features to enable IT professionals to increase the reliability and flexibility of their server infrastructures.
Read More...
|
Microsoft SQL Server
Microsoft SQL Server 2008 R2 is a complete set of enterprise-ready technologies and tools that help people derive the most value from information at the lowest total-cost-of-ownership. Enjoy high levels of performance, availability, and security; employ more productive management and development tools; and deliver pervasive insight with self-service business intelligence (BI). Read More...
|
Microsoft Office 2010
Sentri offersMicrosoft Office 2010 which has flexible and powerful new ways to deliver your best work—at the office, at home, or at school. Read More...
|
Microsoft Dynamics CRM
Sentri offers the market’s leading solution for effective customer relationship and sales management; Microsoft Dynamics CRM. It’s a full customer relationship management (CRM) suite with marketing, sales, and service capabilities. Read More...
|
Sentri CRM Audit Trail
Allows the user to easily choose a field within CRM to audit, see any changes made to that field, who made the changes and when. Read More...
|